Mummys Market Largest Online Baby Fair | Mummys Membership Program FAQ

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Mummys Membership Program Terms & Conditions

Membership, Tiers, Benefits

 

  1. What is the Mummys Membership Program?

The Mummys Membership is a loyalty rewards program that allows you to earn points, redeem rewards and discounts, and enjoy special perks and experiences through your motherhood journey with us. Being a member is simple, easy and free.

  1. How do I sign up for the Mummys Membership Program?

If you have an existing account on our website as of 27th July 2020, you will have to create a new account on the website to be enrolled into the Mummys Market Membership Program. Should you have pending orders or would like to check your order status and history, you can continue to track them here.

If you don’t have an account, you can simply create one for free here. Please note that you have to be aged 18 and above and reside in Singapore to proceed.

  1. What benefits do I get as a Mummys Member?

The Mummys Membership Program has four different tiers that you will automatically be enrolled in based on your spending over a twelve-month period.

Pregnancy Member: No minimum spending required

Stage 1 Member: $500 spend within twelve months

Stage 2 Member: $1,000 spend within twelve months

Stage 3 Member: $1,500 spend within twelve months

 

Pregnancy

Stage 1

Stage 2

Stage 3

Spend per twelve-month period

Free

>$500

>$1,000

>$1,500

10% Off Storewide (Comimg Soon)

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150 Free Points Welcome Gift (effective from 11 Aug, 2020)

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Referral Program

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Loyalty Points Program

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Rewards Redemption Catalogue

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Exclusive Partner Rewards

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Early Access to Sales

 

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Early Access to Special Launches

   

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Priority Booking for Showroom

   

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VIP Reserved Seating for Events

     

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Freebies & Surprise Experiences

     

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Exclusive Partner Rewards

From beauty to fashion to wellness to F&B, enjoy special perks and promotions when you shop with Mummys Market! – Coming soon. 

For Pregnancy tier, your membership tier status will never expire. For Stage 1, Stage 2, and Stage 3 tiers, your tier status will be downgraded to the tier below yours if you do not hit the accumulated spend respectively over a twelve-month period from the date you created your account.

  1. How can I find out more about my tier and benefits?

You can refer to your account to find out more about your tier and the exciting benefits it comes with!

 

Points & Rewards

  1. What are Mummys Points and how do I earn them?

Mummys Points are a great part of our Mummys Membership Program that allows us to thank you for trusting in us. You can earn loyalty points the moment you sign up with us on our website by earning 1 point for every S$1 spent on our website.*

In addition, you can also earn points by completing certain milestones all through the Mummys Market Universe! Always check back here as we are constantly finding fun ways for you to earn more points.

*Points earned are based on your purchase amount after any promotions or discounts, excluding shipping fees and prevailing government taxes.

  1. How do I view my Point balance?

You can refer to your account to find out more about your point balance and history.

  1. How do I redeem my Membership rewards?

Simply head to your account and you would be able to see a list of rewards based on each range of Points. Simply select your reward, click to redeem and use them upon checkout in your next order with us.

 

Mummys Membership Program Terms & Conditions

If you participate in the Mummys Membership Program, you may collect and redeem your rewards when you shop online at Mummys Market Online Baby Fair Singapore. The points and reward structures are set out on the Sites.

If you participate in the loyalty program, you agree to the following:

  1. Your points and rewards have no cash value and may not be exchanged for cash.
  2. You must create an online account on our website to collect points.
  3. Your points and rewards cannot be transferred, brought, sold or in any way traded.
  4. You can check your points and rewards on your online account. In case of any inconsistency between the membership points reflected in your account and our internal records, the latter shall prevail.
  5. Points earned and/or redeemed will be updated on your online account within a reasonable period of your transaction.
  6. You can use your points to redeem rewards only via your personal online account. Rewards can be used online or offline as specified in their terms and conditions.
  7. Unless otherwise indicated, points are earned on all purchases except gift cards, coupon codes, store credits, government service taxes and shipping charges.
  8. All points obtained will expire at the end of 90 days.
  9. Each reward can only be used once towards the partial or full payment of regular-priced products.
  10. Rewards cannot be used in conjunction with other promotions, offers or discounts unless otherwise stated.
  11. Unless otherwise stated, rewards can be used to purchase any products, except gift cards, shipping charges or to offset government service taxes.
  12. The program terms and conditions, structures, FAQs or any other descriptions of the program are subject to change at any time.
  13. We further reserve the right to change, modify (including how points will be earned and redeemed and what rewards will be available), terminate, discontinue or cancel the program at any time and in our sole discretion. Any changes, modifications or termination or any part of the program or its terms will be effective upon publications of those changes on the Site.
  14. Your continued participation in the program will confirm your acceptance of such changes or modifications. Therefore, you should review these terms and conditions and applicable policies frequently to understand the terms and conditions that apply to the program.

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